Privacy Policy

Optimize Solutions ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or team.

By using our website or engaging our services, you agree to the practices described in this policy.

We may collect the following types of information:

• Contact information: name, email address, phone number, and company name — provided voluntarily through our contact forms, discovery calls, or project onboarding.
• Project information: details about your business, goals, and technical requirements that you share with us during engagement.
• Payment information: handled securely by trusted third-party payment processors. We do not store full card details on our systems.
• Usage data: IP address, browser type, device information, and pages visited — collected automatically to improve our website.

We use the information we collect to:

• Deliver, manage, and improve the software and digital services we provide to you.
• Communicate with you about your project, proposals, invoices, and support queries.
• Send you relevant updates or service-related notifications (we do not send unsolicited marketing without your consent).
• Improve our website, internal processes, and service quality.
• Comply with legal obligations and prevent fraud or misuse.

We respect your privacy and do not sell or trade your personal information. We may share information only in the following circumstances:

• Trusted service providers: Contractors, tools, or platforms used to operate our services (e.g., project management, cloud hosting, payment processing). These parties are bound by confidentiality obligations.
• Legal requirements: When required to comply with applicable law, court orders, or regulatory requests.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

We implement industry-standard measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include secure connections (HTTPS), access controls, and encrypted storage where applicable.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Our website may use cookies and similar technologies to enhance your experience and analyze traffic. You can manage or disable cookies through your browser settings. Disabling cookies may affect certain site functionality.

You have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Request deletion of your data, subject to legal and contractual obligations.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at info@optimizesolutions.lk.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised 'Last Updated' date. We encourage you to review this page periodically.