Terms & Conditions

By accessing our website or engaging Optimize Solutions for any service, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

Optimize Solutions provides custom software development, UI/UX design, mobile application development, web development, e-marketing, SEO, and related digital services. All services are delivered based on a mutually agreed scope of work, outlined in a project proposal or service agreement.

We reserve the right to refuse, modify, or discontinue any service offering at any time.

All projects commence on the basis of a written agreement, proposal, or statement of work. Work outside the agreed scope may be subject to additional charges.

• Any changes to the original project scope must be submitted in writing and approved by both parties.
• We are not liable for delays caused by late feedback, incomplete content, or scope changes initiated by the client.
• Project timelines are estimates and may vary depending on project complexity and client responsiveness.

Payment terms will be outlined in your individual project agreement or invoice. General terms include:

• An upfront deposit is required before work begins, typically ranging from 30–50% of the total project cost.
• Remaining payments are structured around milestones or a monthly billing cycle, as agreed.
• Invoices are due within 14 days of issuance unless otherwise agreed in writing.
• Late payments may result in work being paused until payment is received.

Upon receipt of full payment, ownership of all custom deliverables created specifically for your project is transferred to you, including source code, designs, and assets.

• All website content, branding, frameworks, and tools owned by Optimize Solutions remain our property.
• Open-source libraries, third-party frameworks, or licensed tools included in your project remain subject to their respective licenses.
• We reserve the right to showcase completed work in our portfolio unless you explicitly request otherwise in writing.

To ensure smooth project delivery, you agree to:

• Provide accurate, complete, and timely information, content, and feedback required for the project.
• Ensure that any materials you provide (logos, images, copy, data) do not infringe on third-party intellectual property rights.
• Maintain the confidentiality of any access credentials provided to you for project tools or staging environments.

Both parties agree to maintain the confidentiality of any proprietary, sensitive, or business-critical information shared during the project engagement. This obligation remains in effect after the project concludes.

To the maximum extent permitted by applicable law, Optimize Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or deliverables.

Our total liability in connection with any project shall not exceed the total amount paid by you for that specific project.

We strive to deliver work that is functional, secure, and aligned with agreed specifications. However:

• We do not guarantee that software will be error-free or uninterrupted at all times.
• We are not responsible for third-party services, APIs, or platforms that may affect the operation of your product.
• Post-launch maintenance, bug fixes, and updates are subject to a separate agreement unless included in your project scope.

Either party may terminate a project agreement with written notice. In the event of termination:

• You will be invoiced for all work completed up to the termination date.
• Deliverables completed and paid for will be transferred to you.
• Unpaid invoices remain due regardless of termination.

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Colombo, Sri Lanka.

We reserve the right to update these Terms and Conditions at any time. Continued use of our website or services after any updates constitutes your acceptance of the revised terms.